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                      Oferta de empleo de Account manager jr outsourcing oil gas en la categoría Atención al Cliente y Call Center

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                      Are you looking for a new challenge in your professional career? Do you speak French and have a passion for tourism? Then we might have the right opportunity for you! About us Sitel is a global Business Process Outsourcing (BPO) leader. So as you can imagine the opportunities are endless for development, learning and ultimately promotion. As a global operation, we are renowned for our award winnin...
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                      Sitel is a multinational company leader in global outsourcing services provider of customer experience management with 150 offices across 25 countries and more than 75.000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day. At Sitel we empower our employees, to be bold, build trust and work together, so finally we can...
                      descripción completa de puesto
                      Sitel is a multinational company leader in global outsourcing services provider of customer experience management with 150 offices across 25 countries and more than 75.000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day. At Sitel we empower our employees, to be bold, build trust and work together, so finally we can...
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                      Empresa líder en el sector de moda y complementos selecciona Customer Service Manager para su departamento de customer service global Detalles del cliente Empresa líder del sector moda y complementos a nivel internacional Descripción de la oferta En dependencia del Director de Operaciones, tus funciones serán: Gestión integral a nivel management del equipo de customerservice, tanto frontoffice com...
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                      Job Purpose This role is responsible for the training, QA, coaching and development of Dyson agents, lead agents and team leaders. You will be responsible for the delivery of training materials that meet campaign, team and individual requirements. You will proactively support a coaching culture within the Contact Centre and be expected to create and maintain an inspirational, motivational and prof...
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                      Page Personnel - Madrid, Madrid (hace 16 horas)
                      Gran compañía de telecomunicaciones quiere incorporar a su equipo un Responsable de Venta Multinacanal. Detalles del cliente Gran compañía de telecomunicaciones situada en la zona este de Madrid (bien comunicada en transporte público y con fácil aparcamiento), líder en innovación. Descripción de la oferta -Gestión de campañas de venta telefónica multicanal -Seguimiento de KPI'S y SLA'S orientados ...
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                      Page Personnel - Madrid, Madrid (hace 6 días)
                      Gran compañía de telecomunicaciones quiere incorporar a su equipo un Responsable de Venta Multinacanal. Detalles del cliente Gran compañía de telecomunicaciones situada en la zona este de Madrid (bien comunicada en transporte público y con fácil aparcamiento), líder en innovación. Descripción de la oferta -Gestión de campañas de venta telefónica multicanal -Seguimiento de KPI'S y SLA'S orientados ...
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                      Wodker Associates Quality HR Solutions Our client is a leading multinational company specialized in the chemical and pharmaceutical sector. O2C Specialist Our Order to Cash Specialist has to ensure the proximity to the internal customer. It has to know well the local organization, Company's Entity and act with the customer in mind. YOUR TASKS AND RESPONSIBILITIES: Ensures immediate payment allocat...
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                      Description To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, and to promote suitable products and services as directed by Sitel’s Clients and as required by the individual needs of each customer. Responsibilities: Answer inbound calls, chat and emails within guidelines/goals established by the client and contact cen...
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                      Job Description German Market Description: To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, and to promote suitable products and services as directed by Sitel’s Clients and as required by the individual needs of each customer. Responsibilities: Answer inbound calls, chat and emails within guidelines/goals establishe...
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                      Job Description Dutch Market Description: To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, and to promote suitable products and services as directed by Sitel’s Clients and as required by the individual needs of each customer. Responsibilities: Answer inbound calls, chat and emails within guidelines/goals established...
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                      Nous, c’est papernest. Nous avons un rêve, celui d’un monde sans paperasse. Un monde où les phobiques administratifs comme nous vivent enfin protégés de l'angoisse du formulaire et des majorations pour retard de paiement. Depuis 2015, nous n’avons pas chômé. Avec 3.5 millions de déménagements par an en France, et 76% des Français qui se disent stressés par l’événement, nous avons décidé d’attaquer...
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                      DELIVERY OF QUALITY STANDARDS To conduct agreed levels quality checks for calls, data integrity and all written forms of communication To conduct agreed levels of 'Test calls' and (mystery shopping - TBC) calls as agreed with line manager To utilise Airbnb & CPM agreed quality frameworks and systems To produce agreed reports to evidence quality levels for team and individuals To adhere to the qual...
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                      Jefe de equipo del servicio de atención al cliente (h/m) Ubicación: Madrid Salario: 40.000 - 60.000 JobLeads es un proveedor líder de servicios de colocación de directivos. Actualmente estamos buscando candidatos para distintos puestos de dirección en las áreas "Servicio de atención al cliente" y en la zona Madrid. Si usted se siente identificado con las siguientes tareas y las cualificaciones de ...
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                      Our client is looking for a Customer Services Leader, who can coordinate a team of 20 people in two different turns. Detalles del cliente World's leading provider of hospitality technology for hotels and travel agencies based in Sevilla. Descripción de la oferta Assists in resolving customer problems at the supervisory level. Act as second point of escalation for customers when the team cannot pro...
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                      Jefe de equipo de atención al cliente (h/m) Ubicación: Barcelona Salario: 40.000 - 60.000 JobLeads es un proveedor líder de servicios de colocación de directivos. Actualmente estamos buscando candidatos para distintos puestos de dirección en las áreas "Servicio de atención al cliente" y en la zona Barcelona. Si usted se siente identificado con las siguientes tareas y las cualificaciones de este pu...
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                      Job Title: Team Leader Reporting to: Operations Manager Location: Barcelona Office Start Date: ASAP Job purpose A Team Lead's role is vital to the success of the CX team and to CPM reaching its mission. A Team Lead achieves success when they have a highly motivated team that delivers strong consistent results and their customers are loyal followers of our client's brand. Employee Engagement: Commu...
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                      Description Are you a creative, high energy people person, ready to work in a challenging and fast- moving environment, with a great group of sales people, shaping our business to deliver results? We are seeking for a Team Leader (Scandinavian market - SWEDISH, DANISH, FINNISH, NORWEGIAN) to join a growing campaign; responsible for leading a strong and dynamic team, to ensure the team delivers and...
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                      Job Title: Team Leader - Spanish market Reporting to: Operations Manager Location: Barcelona Office Start Date: ASAP Job purpose A Team Lead's role is vital to the success of the CX team and to CPM reaching its mission. A Team Lead achieves success when they have a highly motivated team that delivers strong consistent results and their customers are loyal followers of our client's brand. Employee ...
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