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                      Oferta de empleo de Agile coach large scale projects barcelona en la categoría Atención al Cliente y Call Center

                      « anterior | Mostrando 1-25 resultados de 231 | siguiente »
                      Job Purpose This role is responsible for the training, QA, coaching and development of Dyson agents, lead agents and team leaders. You will be responsible for the delivery of training materials that meet campaign, team and individual requirements. You will proactively support a coaching culture within the Contact Centre and be expected to create and maintain an inspirational, motivational and prof...
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                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      Wodker Associates Quality HR Solutions Customer Care Provider Associate You are highly motivated to deliver superior support to our medical business. You will track and record all contractual results, successful or otherwise, informing your internal partners of the outcomes and contractual impacts. In addition you will be responsible for ensuring that pricing is correct and provide price and produ...
                      descripción completa de puesto
                      DELIVERY OF QUALITY STANDARDS To conduct agreed levels quality checks for calls, data integrity and all written forms of communication To conduct agreed levels of 'Test calls' as agreed with line manager To produce agreed reports to evidence quality levels for team and individuals To adhere to the quality escalation workflow as defined To ensure that corrective actions are implemented where qualit...
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                      About us: CPM is an award-winning international company specialized in delivering Customer Experience excellency to delight customers and exceed their expectations. Among our many long standing projects is our amazing Airbnb team. About the Airbnb team: If you have a passion for travel and languages, an enthusiasm for working in multicultural and friendly environments, along with excellent communi...
                      descripción completa de puesto
                      Wodker Associates Quality HR Solutions Customer Care Provider Associate You are highly motivated to deliver superior support to our medical business. You will track and record all contractual results, successful or otherwise, informing your internal partners of the outcomes and contractual impacts. In addition you will be responsible for ensuring that pricing is correct and provide price and produ...
                      descripción completa de puesto
                      DELIVERY OF QUALITY STANDARDS To conduct agreed levels quality checks for calls, data integrity and all written forms of communication To conduct agreed levels of 'Test calls' and (mystery shopping - TBC) calls as agreed with line manager To utilise Airbnb & CPM agreed quality frameworks and systems To produce agreed reports to evidence quality levels for team and individuals To adhere to the qual...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      A midsize European Company with main offices in the Netherlands and Barcelona is looking for a Customer service Manager with high English for their offices in Barcelona Client Details A midsize European FMCG Company with main offices in the Netherlands and Barcelona (Spain) with sales offices in France, Germany, Belgium and the UK. International sales in more than 50 countries with 2 logistics fac...
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                      Unbelievable customer service is a critical part of the Via brand, and we're looking for the best in the business. As a Customer Service Agent - Dutch Language; you'll provide consistently outstanding support to Via customers and driver partners through SMS (text messaging) and email-based communications. You will make sure customers have the best possible experience riding with Via Van so that th...
                      descripción completa de puesto
                      Unbelievable customer service is a critical part of the Via brand, and we're looking for the best in the business. As a Customer Service Agent - German Language; you'll provide consistently outstanding support to Via customers and driver partners through SMS (text messaging) and email-based communications. You will make sure customers have the best possible experience riding with Via Van so that t...
                      descripción completa de puesto
                      Description: Unbelievable customer service is a critical part of the Via Van brand, and we're looking for the best in the business. As a Customer Service Agent you'll provide consistently outstanding support to Via Van customers and driver partners through SMS (text messaging) and email-based communications. You will be doing this in Dutch and English - there will be little to no phone communicati...
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                      CPM ist eine internationale Agentur mit Spezialisierung in den Bereichen Contact-Center und Digital-Marketing Lösungen. Wir wurden mit zahlreichen Awards ausgezeichet und verfügen über eine nachweisliche Erfolgsbilanz bezüglich Umsatzsteigerung und Markenbekanntheit für unsere Kunden. Du hast eine Leidenschaft zum Reisen? Du verfügst über excellente Customer Service Fähigkeiten und hast Lust im so...
                      descripción completa de puesto
                      Description: Unbelievable customer service is a critical part of the Via brand, and we're looking for the best in the business. As a Customer Service Agent - German or Dutch Language; you'll provide consistently outstanding support to Via customers and driver partners through SMS (text messaging) and email-based communications. You will be doing this in German - there will be little to no phone co...
                      descripción completa de puesto
                      Unbelievable customer service is a critical part of the Via brand, and we're looking for the best in the business. As a Customer Service Agent - English Language; you'll provide consistently outstanding support to Via customers and driver partners through SMS (text messaging) and email-based communications. You will be doing this in English - there will be little to no phone communication. You wil...
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                      PART-TIME KUNDENSERVICE DEUTSCH in Barcelona + Bonus Für unser Customer Service & Sales Team suchen wir aktuell Deutsch sprechende Mitarbeiter, um unser buntes und motiviertes Team von DYSON zu verstärken. Dyson ist Weltmarktführer in Design und Technik und bringt regelmäßig herausragenden Neuerungen an den Markt. Diese Postition ist eine Teilzeitstelle für 20-25 Stunden / Woche, 17-22 Uhr. Deine ...
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                      Job Title: Team Leader - German market Reporting to: Operations Manager Location: Barcelona Office Start Date: ASAP Job purpose A Team Lead's role is vital to the success of the CX team and to CPM reaching its mission. A Team Lead achieves success when they have a highly motivated team that delivers strong consistent results and their customers are loyal followers of our client's brand. Employee E...
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