Oferta de empleo de Personal shopper inmobiliario en la categoría Atención al Cliente y Call Center

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Description To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, and to promote suitable products and services as directed by Sitel’s Clients and as required by the individual needs of each customer. Responsibilities: Answer inbound calls, chat and emails within guidelines/goals established by the client and contact cen...
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Job Description Dutch Market Description: To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, and to promote suitable products and services as directed by Sitel’s Clients and as required by the individual needs of each customer. Responsibilities: Answer inbound calls, chat and emails within guidelines/goals established...
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Job Purpose This role is responsible for the training, QA, coaching and development of Dyson agents, lead agents and team leaders. You will be responsible for the delivery of training materials that meet campaign, team and individual requirements. You will proactively support a coaching culture within the Contact Centre and be expected to create and maintain an inspirational, motivational and prof...
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DELIVERY OF QUALITY STANDARDS To conduct agreed levels quality checks for calls, data integrity and all written forms of communication To conduct agreed levels of 'Test calls' and (mystery shopping - TBC) calls as agreed with line manager To utilise Airbnb & CPM agreed quality frameworks and systems To produce agreed reports to evidence quality levels for team and individuals To adhere to the qual...
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