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                      Oferta de empleo de Agile coach large scale projects barcelona de CPM International Telebusiness

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                      Job Title: Operations Manager (OM) Business Area: Call Center Customer Service Reporting to: Program Manager (PD) Location: Barcelona This role is ideal for an enthusiastic, international Operations Manager with team management experience in a contact center environment, who is passionate about providing the best possible levels of customer services and has experience with motivating and driving p...
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                      Job Title: Operations Manager (OM) Business Area: Call Center Customer Service Reporting to: Program Manager (PD) Location: Barcelona This role is ideal for an enthusiastic, international Operations Manager with team management experience in a contact center environment, who is passionate about providing the best possible levels of customer services and has experience with motivating and driving p...
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                      DELIVERY OF QUALITY STANDARDS To conduct agreed levels quality checks for calls, data integrity and all written forms of communication To conduct agreed levels of 'Test calls' and (mystery shopping - TBC) calls as agreed with line manager To utilise Airbnb & CPM agreed quality frameworks and systems To produce agreed reports to evidence quality levels for team and individuals To adhere to the qual...
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                      OPERATIONS MANAGER HARLEY DAVIDSON We are searching for an experienced Operations Manager to support the Client Delivery Manager in the day-to-day running of our Sales through Service teams. You will provide a clear knowledge and understanding of financial requirements to ensure that client objectives are met whilst maintaining productivity and profitability. Responsibilities: Ensure that producti...
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                      Description Are you a creative, high energy people person, ready to work in a challenging and fast- moving environment, with a great group of sales people, shaping our business to deliver results? We are seeking for a Team Leader (Scandinavian market - SWEDISH, DANISH, FINNISH, NORWEGIAN) to join a growing campaign; responsible for leading a strong and dynamic team, to ensure the team delivers and...
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                      Für unser Customer Service & Sales Team suchen wir aktuell Mitarbeiter, die Deutsch auf sehr hohem Niveau sprechen, um unser buntes und motiviertes Team von DYSON zu verstärken. Dyson ist Weltmarktführer in Design und Technik und bringt regelmäßig herausragenden Neuerungen an den Markt. Deine täglichen Aufgaben: · Du kommunizierst mit Deinen Kunden über verschiedene Wege wie z.B. Telefon, Email od...
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                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
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                      Job Title: Team Leader - Spanish market Reporting to: Operations Manager Location: Barcelona Office Start Date: ASAP Job purpose A Team Lead's role is vital to the success of the CX team and to CPM reaching its mission. A Team Lead achieves success when they have a highly motivated team that delivers strong consistent results and their customers are loyal followers of our client's brand. Employee ...
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                      We are looking for Dutch or German native speakers that are willing to move to Barcelona and be part of our amazing ViaVan team! Are you flexible, can you work in evening shifts or night shifts and do you have excellent communication skills? Then we are looking for you! As a Customer Service Specialist you will you'll provide consistently outstanding support to Via customers and driver partners th...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
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                      Customer Care Specialist (DEUTSCH) Wir bei New Balance lieben unsere Athleten! Dabei unterstützten wir Profisportler auf dem Weg zu neuen Rekorden genau so leidenschafltich wie Hobbysportler, die ein gesundes und aktives Leben führen wollen. Unsere Produkte sind die perfekte Mischung aus Funktion und Stil und bieten neben der neuesten Technologie ein modernes Design und höchste Qualität. Mit einem...
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                      Dyson Customer Service & Sales (DEUTSCH) Für unser Customer Service & Sales Team suchen wir aktuell Mitarbeiter, die Deutsch auf sehr hohem Niveau sprechen, um unser buntes und motiviertes Team von DYSON zu verstärken. Dyson ist Weltmarktführer in Design und Technik und bringt regelmäßig herausragenden Neuerungen an den Markt. Deine täglichen Aufgaben Du kommunizierst mit Deinen Kunden über versch...
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                      Are you a French speaker with a passion for travel, adventure, languages, and an enthusiasm for customer service? CPM is offering you the opportunity to join the Airbnb family in Sunny Barcelona ! CPM is an international, award-winning agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using in...
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                      Du hast eine Leidenschaft zum Reisen? Du verfügst über exzellente Customer Service Fähigkeiten und hast Lust im sonnigen und lebhaften Barcelona zu arbeiten? Dann bist du bei CPM richtig! Aktuell suchen wir "Customer Experience Specialists", um ein führendes Unternehmen im Reisesektor zu repräsentieren (Airbnb) wobei wir Menschen weltweit miteinander verbinden und ihnen ein einzigartiges Reiseerle...
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                      Description The Business Intelligence Analyst is focused on building and running reports towards performing trending analysis and feedback observations, inputs, conclusions, etc. to Operations Management team. These reports and consequent observations and recommendations should enable managers to easily make decisions and manage performance. Responsibilities: Brainstorm, design, build, implement a...
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                      The role: An exciting opportunity has arisen for us to represent a Global leader with a vast portfolio of well-known brands. We are recruiting exceptional customer service professionals to be form part of a Multilingual Consumer affairs department to immerse themselves in the brand and deliver a first class service to customer and consumers. The role will require you to develop a sound understandi...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
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