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                      Oferta de empleo de Agile coach large scale projects barcelona de CPM International Telebusiness

                      « anterior | Mostrando 1-25 resultados de 224 | siguiente »
                      Job Purpose This role is responsible for the training, QA, coaching and development of Dyson agents, lead agents and team leaders. You will be responsible for the delivery of training materials that meet campaign, team and individual requirements. You will proactively support a coaching culture within the Contact Centre and be expected to create and maintain an inspirational, motivational and prof...
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                      Job Purpose This role is responsible for the training, QA, coaching and development. You will be responsible for the delivery of training materials that meet campaign, team and individual requirements. You will proactively support a coaching culture within the Contact Centre and be expected to create and maintain an inspirational, motivational and professional environment for training in order to ...
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                      Training and QA Manager The Training and Quality Manager is responsible for the training, QA, coaching and development of Viavan agents, lead agents and team leaders, while actively supporting in identifying and addressing opportunities for improvement of Customer Experience. He/She will be responsible for the delivery of training materials that meet campaign, team and individual requirements, as ...
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                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      What you will do: Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help b...
                      descripción completa de puesto
                      DELIVERY OF QUALITY STANDARDS To conduct agreed levels quality checks for calls, data integrity and all written forms of communication To conduct agreed levels of 'Test calls' as agreed with line manager To produce agreed reports to evidence quality levels for team and individuals To adhere to the quality escalation workflow as defined To ensure that corrective actions are implemented where qualit...
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                      About us: CPM is an award-winning international company specialized in delivering Customer Experience excellency to delight customers and exceed their expectations. Among our many long standing projects is our amazing Airbnb team. About the Airbnb team: If you have a passion for travel and languages, an enthusiasm for working in multicultural and friendly environments, along with excellent communi...
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                      DELIVERY OF QUALITY STANDARDS To conduct agreed levels quality checks for calls, data integrity and all written forms of communication To conduct agreed levels of 'Test calls' and (mystery shopping - TBC) calls as agreed with line manager To utilise Airbnb & CPM agreed quality frameworks and systems To produce agreed reports to evidence quality levels for team and individuals To adhere to the qual...
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                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
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                      Description This exciting opportunity requires an ambitious, enthusiastic and organised individual with excellent communication, technical writing and commercial skills. The successful candidate will support the Business Development Manager to develop, write and edit compelling and complete New Business proposals and Marketing Documentation to attract and win new clients. Responsibilities: New Bus...
                      descripción completa de puesto
                      We are an award-winning international agency specialising in contact centre and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
                      descripción completa de puesto
                      Unbelievable customer service is a critical part of the Via brand, and we're looking for the best in the business. As a Customer Service Agent - Dutch Language; you'll provide consistently outstanding support to Via customers and driver partners through SMS (text messaging) and email-based communications. You will make sure customers have the best possible experience riding with Via Van so that th...
                      descripción completa de puesto
                      Unbelievable customer service is a critical part of the Via brand, and we're looking for the best in the business. As a Customer Service Agent - German Language; you'll provide consistently outstanding support to Via customers and driver partners through SMS (text messaging) and email-based communications. You will make sure customers have the best possible experience riding with Via Van so that t...
                      descripción completa de puesto
                      Description: Unbelievable customer service is a critical part of the Via Van brand, and we're looking for the best in the business. As a Customer Service Agent you'll provide consistently outstanding support to Via Van customers and driver partners through SMS (text messaging) and email-based communications. You will be doing this in Dutch and English - there will be little to no phone communicati...
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                      CPM ist eine internationale Agentur mit Spezialisierung in den Bereichen Contact-Center und Digital-Marketing Lösungen. Wir wurden mit zahlreichen Awards ausgezeichet und verfügen über eine nachweisliche Erfolgsbilanz bezüglich Umsatzsteigerung und Markenbekanntheit für unsere Kunden. Du hast eine Leidenschaft zum Reisen? Du verfügst über excellente Customer Service Fähigkeiten und hast Lust im so...
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                      Description: Unbelievable customer service is a critical part of the Via brand, and we're looking for the best in the business. As a Customer Service Agent - German or Dutch Language; you'll provide consistently outstanding support to Via customers and driver partners through SMS (text messaging) and email-based communications. You will be doing this in German - there will be little to no phone co...
                      descripción completa de puesto
                      Unbelievable customer service is a critical part of the Via brand, and we're looking for the best in the business. As a Customer Service Agent - English Language; you'll provide consistently outstanding support to Via customers and driver partners through SMS (text messaging) and email-based communications. You will be doing this in English - there will be little to no phone communication. You wil...
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                      Do you have a passion for travel & adventure? Possess excellent customer service skills and are interested in working in the lively and sunny city of Barcelona? We are currently seeking Customer Experience Specialists to represent a travel industry leader (Airbnb) connecting people worldwide to enable unique travel experiences. We are looking for a native level of the following languages: Portugue...
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                      PART-TIME KUNDENSERVICE DEUTSCH in Barcelona + Bonus Für unser Customer Service & Sales Team suchen wir aktuell Deutsch sprechende Mitarbeiter, um unser buntes und motiviertes Team von DYSON zu verstärken. Dyson ist Weltmarktführer in Design und Technik und bringt regelmäßig herausragenden Neuerungen an den Markt. Diese Postition ist eine Teilzeitstelle für 20-25 Stunden / Woche, 17-22 Uhr. Deine ...
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