Oferta de empleo de Personal shopper inmobiliario de CPM International Telebusiness

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Job Purpose This role is responsible for the training, QA, coaching and development of Dyson agents, lead agents and team leaders. You will be responsible for the delivery of training materials that meet campaign, team and individual requirements. You will proactively support a coaching culture within the Contact Centre and be expected to create and maintain an inspirational, motivational and prof...
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Job Purpose This role is responsible for the training, QA, coaching and development. You will be responsible for the delivery of training materials that meet campaign, team and individual requirements. You will proactively support a coaching culture within the Contact Centre and be expected to create and maintain an inspirational, motivational and professional environment for training in order to ...
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DELIVERY OF QUALITY STANDARDS To conduct agreed levels quality checks for calls, data integrity and all written forms of communication To conduct agreed levels of 'Test calls' and (mystery shopping - TBC) calls as agreed with line manager To utilise Airbnb & CPM agreed quality frameworks and systems To produce agreed reports to evidence quality levels for team and individuals To adhere to the qual...
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