Oferta de empleo de Senior IT Internal Auditor

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We are an award-winning international agency specializing in contact center and digital marketing solutions with a proven track record of increasing sales and brand awareness for our clients by using insight to create influence and drive results. CPM is in the business of people. It is the essence of what we do - our DNA - delivering our clients' brands to their customers through our people with c...
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Your Role Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations; Identify and troubleshoot the issues accordingly using available resources; Logging and follow up of Customer Information; Responding to enquiries and handling client escalations by telephone and email; Having a full understanding of company processes ...
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DELIVERY OF QUALITY STANDARDS To conduct agreed levels quality checks for calls, data integrity and all written forms of communication To conduct agreed levels of 'Test calls' and (mystery shopping - TBC) calls as agreed with line manager To utilise Airbnb & CPM agreed quality frameworks and systems To produce agreed reports to evidence quality levels for team and individuals To adhere to the qual...
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Job Title: Team Leader - Spanish market Reporting to: Operations Manager Location: Barcelona Office Start Date: ASAP Job purpose A Team Lead's role is vital to the success of the CX team and to CPM reaching its mission. A Team Lead achieves success when they have a highly motivated team that delivers strong consistent results and their customers are loyal followers of our client's brand. Employee ...
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Obtén Resultados a tu Medida: BachilleratoSenior IT Internal Auditor